About Us

Payment Options

We accept the following payment methods:

• Visa 
• MasterCard
• Discover/NOVUS 
• American Express 
• PayPal

Contact Information

If you have any questions or need more information, please contact us directly at (800)824-7792 or (865)-523-5121. We're always here to serve you and make your flower-sending experience a pleasure.

You can also email is at info@knoxvilleflowerpot.com and visit our blog www.knoxvilleflowerpot.blogspot.com

Satisfaction Guarantee

The Flower Pot provides a 100% satisfaction guarantee. If for any reason you are unsatisfied with a gift from The Flower Pot call us within 24 hours of delivery or pick-up and we will happily replace it. We want you to be happy.

Testimonials

I ordered a $75 vase of fresh flowers for my mother who is a patient @ Univ Tenn Medical Center on Tuesday afternoon and explained that I wanted them delivered that day if at all possible.

You definitely went above and beyond, the call of duty!

My mother was so pleased to get a nice arrangement of such bountiful variety of colorful, fresh and fragrant flowers. I called 4 local Knoxville florists and everyone explained that same day delivery is not available and the earliest they could deliver to UT was later the next day.

I called the Flower Pot and the order taker was so nice and accommodating and willing to have the driver make another trip to UT to ensure my mom got her flowers the same day.

I will be sure to use your shop in the future for all my florist needs and will tell other family and friends likewise of what a pleasure doing business with your shop is!

Keep up the good work. Best regards, David

Hello!

Several weeks ago a dear friend passed on suddenly. The arrangements were sort of "last minute" and we didn't have much notice. The family requested donations to a charity in lieu of flowers, but I wanted to send something. I thought a dish garden would be good.

I went to The Flower Pot and was pleased by their selection of dish gardens. I found one in an Asian-style container that looked like something my late friend would have chosen for his house. I discussed this with one of the owners and she helped me --I wanted a few flowers added to the arrangement and she chose the perfect ones. She gave me a 10% discount for being part of the 'hood and promised delivery. The overall price was quite reasonable.

When we arrived at the church for the memorial service, our dish garden was prominently displayed next to the guest book. It looked beautiful--lush plants and flowers just the right color.

I asked and was told me that they order most of their flowers through Veriflora. Although the flowers are not grown locally, they are sustainably grown (www.veriflora.com), which is a plus for me.

I hope you'll try The Flower Pot when you need a florist.

Theresa on Anderson Ave.

and VIA Facebook... Doug McDaniel

Flowers we bought from you guys (two arrangements) on April 17 are still kicking! That's 10 days. Take that, you knock off grocery store wanna be floral departments!

Good morning,

Mary Beth, I really appreciate your shop taking care of our employee and his family. I spoke with him right after he received it and he was so appreciative. I know they really enjoyed it.

Thanks again….have a good day.

Janet

THANK YOU so much for the bouquet of flowers you delivered to my friend at UT Hospital today. Another friend was in the room with her when they were delivered and said that they were amazing! I've only lived in Knoxville for a couple of years and wasn't sure which florist to use for something urgent like this---I took a guess, looked at your website, and made an excellent decision! I will look forward to using your shop again and will highly recommend you to others!

Thanks, Kelly

Hello I just wanted to say THANK-YOU SO MUCH for delivering a gourmet basket today for my Dad's Birthday. I called at 5:15 pm yesterday (Friday) for a next day delivery and was really surprised when you said you could do it! I am not sure who I spoke with on the phone, but they were delightful and very helpful.

The basket arrived at Noon today and it was reported as "fantastic".

Again, I can't thank you enough for helping me out on such short notice. You are the best!

Spread the Cheer Bouquet

The concept is simple - we deliver a lovely cheerful fresh flower arrangement, with our "Spread the Cheer" note attached. The original recipient keeps the bouquet for an hour, then passes it on to another friend, or stranger, who needs some cheer, or for no reason at all. The note stays with the flowers, so each recipient can follow the instructions, keeping this cheerful chain letter intact. At the end of the rounds, when the bouquet is beyond enjoyment, the last recipient can call us or bring in the vase and original card for a refill, to start this happy cycle all over again.

Have you received a Spread the Cheer Bouquet? Or given one away? Or do you have a suggested recipient to start the chain of kindness? Email us at info@knoxvilleflowerpot.com and tell us all about it!

-----Original Message-----

From: Anne Wallace To: gina@knoxvilleflowerpot.com

Sent: Wed, Mar 31, 2010 4:45 pm

Subject: Thanks

Gina, I was a recipient and giver of the "passing flowers" today and I just wanted to say thank you! What a neat idea and what a great way to make lots of peoples' day! I hope that you have a wonderful day and enjoy this beautiful weather.

Take care,

Anne

Delivery Policy

A local delivery fee of $10.00 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day. If you need to arrange same day delivery after 1 p.m. please call.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it, especially during busy times like Valentine's Day and Mother's Day. If you need to give us information about the best time to deliver your order- please provide us with this in the "special instructions" field at check-out.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We call ahead to verify arrangments for all orders for delivery to Funeral Homes, Mortuaries, and Cemetaries. This is to ensure that your order arrives appropriately and in accordance with the Funeral Director's schedule.

While we do ask for a reciepient phone number it is our store policy not to call the recipient before delivery. If you would like us to call the recipient before we deliver, just ask. If you're ordering online you can put this request in the "special instructions" field. Otherwise, the recipient will only be called in the event that the driver cannot find their address, they are not home, or other extenuating circumstances. It is important that we have a working phone number for you- the customer- as well as the recipient.

INCLEMENT WEATHER POLICY- We will do our very best to deliver your order on the day requested. However, if incelement weather prohibits this your order will be delivered as soon as possible when conditions allow. For the safety of our employees. we will run a limited delivery route anytime the University of Tennessee is closed for weather. Under this limited delivery route we will prioritize deliveries for funeral services and hospitals but may not be able to accomodate home deliveries. We appreciate your understanding.

Areas Served

Our shop serves the following areas: Knoxville, Farraqut, Fountain City, Halls & Powell.

For Brides

Thank You for considering The Flower Pot for your big day! The Flower Pot is a full service wedding florist. We will handle all the details from original concept to perfect completion, allowing you to relax and enjoy your special day.

During your consultation The Flower Pot's Bridal Consultant will create a written wedding plan for you in detail, including all of your preferred flowers and requests. These requests and your happiness will be our first priority. To insure this level of quality, The Flower Pot usually only books one wedding per Saturday.

The Flower Pot offers competitive prices and usually can honor any written quote you've recieved from another florist. You are welcome to bring any other quotes you've recieved to your consultation.

Communication is very important in our business and we are always here for you. Brides, family, and attendents are welcome to schedule as many consultations and call as often as they choose. There is never a charge for consultations and calls.

We want to create your wedding flowers just as you pictured!

For more detailed information including pricing check out our FAQ.

Community Partners

University of Tennessee Parents' Association- Official Florist- Members of the UT Parents' Association recieve free delivery to campus addresses. Call The Flower Pot or UT Parents' Association for more information.

Knox Heritage- Preservation Partner - 10% discount to Knox Heritage members with Membership Card. The Flower Pot supports Knox Heritage by donating floral services for community events.

Random Acts of Flowers- Florist Parter- The Flower Pot supplies flowers to be delivered to patients in need at area hospitals.  We also volunteer our time teaching arrangement classes at the Random Acts of Flowers Headquarters. Customers may recycle their used vases at The Flower Pot to be used for these arrangements.

WATE Teacher of the Month- Sponsor- We're proud to support our school community in Knoxville by sponsoring WATE's Teacher of the Month Program. http://www.wate.com/Global/category.asp?C=107741&nav=menu7_6_7_1

The Advantage of Buying Local

The Flower Pot is locally owned and operated in Knoxville, TN. Unlike order gatherers and online companies our only service fees are delivery and local sales tax. 100% of the cost of your order goes into your arrangment. So, you get more for your money. Additionally, all of our arrangments are hand arranged and delivered by a member of our staff. You never have to worry that you spent money on flowers that are sitting in a box on a UPS truck, or on a doorstep.

Specialty Services

We specialize in the following services:

• Large inventory of fresh flowers
• Tropicals
• Plants
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Silk arrangements
• Dried floral arrangements
• Weddings
• Funeral designs
• Extensive gift line
• Gourmet and fruit baskets
• Gift baskets
• Greeting cards
• Candles

Reviews

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.